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NaviNet Link Includes Access to Both Aetna and CIGNA

With a single username and password, physicians, clinicians, office managers and staff can obtain access to financial, clinical and administrative information for both Aetna and CIGNA through the NaviNet website. These services are available at no cost to providers.

Aetna tools:

Care Considerations
Personal Health Records
Eligibility and Benefits
Claim Status Inquiries
Online EOBs
Claim Payment and Coding Policies
Claim Reconsiderations
Claim Submissions
Referrals
Precertification
ERA/EFT
DocFind® Provider Directory
Clinical Policy Bulletins
Practitioner Dispute Process
Claim Status Reports
Code Editing Tool
Claim History Reports
Provider Newsletters and Mailings
Electronic Claims Submission Information

CIGNA tools:

Eligibility and Benefits Inquiry
Claim Status Inquiry
Precertification Submission and Inquiry
Benefit Plans and Features
Provider Directory
Policies and Forms