  |
News
Network Statistics
Recent News
- CTS Now Includes Access to Claim Attachments
Published: - 5010 Preparation Under Way
Published: - Network Statistics
Published: - Network Statistics
Published: - Legislation Requires New Business Associate Agreements
Published: - NPIs Required For All Providers Listed on Claims
Published: - 2009 Surveys of Payers and Providers Yield Positive Ratings
Published: - Accurate Information at Year-End Helps Us Serve You Better
Published: - Network Statistics
Published: - Accessing Encrypted E-Mail
Published: - NCCI Edits
Published: - Modifiers 50 and 51. Don’t Apply Them a Second Time
Published: - Claim Questions? Go Directly to the Source
Published: - 2009 Provider Survey
Published: - Network Providers Listed as Best Places to Work
Published: - Renewal Season Updates
Published: - Provider Relations Changes Focus for Fall Meetings
Published: - 2009 Iowa and Nebraska Legislation Affects Insured Groups
Published: - Group Enrollment and Termination Forms Simplify Tasks
Published: - Getting Your Messages to Midlands Choice Providers
Published: - Questions About Our Website?
Published: - New Website Launch Scheduled for Spring ‘09
Published: - News Archives
| Aug 09 | Sep 09 | Oct 09 | |
| Claims Received | 161,121 | 165,397 | 182,450 |
| Claims Repricing TAT | 0.7 days | 0.8 days | 0.8 days |
| Total Calls | 6,320 | 6,118 | 6,121 |
| Calls Answered Live | 89% | 89% | 91% |
| Speed to Answer Calls |
13 seconds | 13 seconds | 11 seconds |
| Physicians (MDs and DOs) |
13,572 | 13,668 | 13,686 |
| Hospitals | 313 | 313 | 314 |
| Ancillary Facilities | 1,458 | 1,461 | 1,473 |
| Claims Received EDI | 81% | 82% | 83% |
| Claims Sent to Payers EDI | 85% | 84% | 83% |
