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News
Network Statistics
Recent News
- Online Claims
Published: - Nebraska Healthcare Reform Study
Published: - Iowa Retrospective Payment Rule
Published: - New Medical Facilities
Published: - CTS Now Includes Access to Claim Attachments
Published: - 5010 Preparation Under Way
Published: - Network Statistics
Published: - NPIs Required For All Providers Listed on Claims
Published: - 2009 Surveys of Payers and Providers Yield Positive Ratings
Published: - Accurate Information at Year-End Helps Us Serve You Better
Published: - Accessing Encrypted E-Mail
Published: - NCCI Edits
Published: - Modifiers 50 and 51. Don’t Apply Them a Second Time
Published: - Claim Questions? Go Directly to the Source
Published: - 2009 Provider Survey
Published: - Network Providers Listed as Best Places to Work
Published: - Renewal Season Updates
Published: - Provider Relations Changes Focus for Fall Meetings
Published: - 2009 Iowa and Nebraska Legislation Affects Insured Groups
Published: - Group Enrollment and Termination Forms Simplify Tasks
Published: - Getting Your Messages to Midlands Choice Providers
Published: - Questions About Our Website?
Published: - New Website Launch Scheduled for Spring ‘09
Published: - News Archives
| Nov 07 | Dec 07 | Jan 08 | |
| Claims Received | 245,338 | 240,040 | 240,132 |
| Claims Repricing TAT | 0.7 days | 0.9 days | 1.0 days |
| Total Calls | 7,728 | 6,816 | 8,211 |
| Calls Answered Live | 77% | 82% | 80% |
| Speed to Answer Calls |
33 seconds | 27 seconds | 29 seconds |
| Physicians (MDs and DOs) |
12,375 | 12,332 | 12,382 |
| Hospitals | 303 | 306 | 308 |
| Ancillary Facilities | 1,313 | 1,325 | 1,325 |
| Claims Received EDI | 79% | 78% | 77% |
| Claims Sent to Payers EDI | 77% | 77% | 75% |
