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News
Aetna Online Resources
Recent News
- BMI Administers Federal Insurance Plan in Iowa
Published: - New TPA for Creighton Student Plan
Published: - Aetna Policy and Practice Updates
Published: - President's Message
Published: - Magellan Behavioral Health Network
Published: - Online Claims Save Time and "Green"
Published: - Aetna Payment Estimators Help Determine Patients’ Costs
Published: - 5010 Preparation Under Way
Published: - CIGNA ID Card Brochure
Published: - Groups Access Network through Sanford Health Plan
Published: - Webinar Invitation List
Published: - Five Steps to a Successful Appeal
Published: - Rehabilitation Order Issued for American Community
Published: - Great-West Accesses Midlands Choice in South Dakota
Published: - Highlights of 2010 CPT Changes
Published: - South Dakota Group Accesses Midlands Choice Network
Published: - CIGNA and Great-West Healthcare Precertification
Published: - Aetna Student Health Plans Addresses Have Changed
Published: - Aetna Online Resources
Published: - Keep Us Up to Date on Demographic Changes
Published: - NaviNet Link Includes Access to Both Aetna and CIGNA
Published: - Nebraska Law Impacts Lab Billing
Published: - New Great-West ID Cards
Published: - Questions About Our Website?
Published: - News Archives
Precertification Requests
Submitting precertification requests to Aetna online, and tracking their status, is simple and efficient. Features include:
- Availability for all Aetna plans 24 hours a day, Monday through Saturday, and Sundays after 11 a.m. CST
- Wait time of one minute or less
- Secure data transmission
Determining Precertification Requirements
By entering up to five CPT or HCPCS codes in Aetna's Code Search Tool, providers can learn immediately whether precertification is required for specific procedures. Users may also print a record of each transaction, even if precertification is not required. This tool is available on both Aetna's public and secure websites. Aetna has also published its 2010 precertification list on its public website.
Clinical Policy Bulletins
Providers are encouraged to regularly review Aetna's Clinical Policy Bulletins (CPBs), including additions, revisions, updates and deletions, on Aetna's public website. The CPBs state Aetna's policies on the experimental and investigational status and medical necessity of medical technologies and services. In combination with members' healthcare plans and other criteria, CPBs guide Aetna's medical coverage decisions.
