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New Payment Vendor for Trustmark
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Trustmark/Starmark is offering electronic payment options through their vendor ECHO. The new payment program offers various options of payment to providers. Providers have the option to choose the method of payment that best fits their business needs, including:
- Automated Clearing House/Electronic Fund Transfer (ACH/EFT) Payment
- V-Pay Payment
- Optum Electronic Payment System (EPS) Payment
- Paper Check
The payment program is hierarchical based meaning a payment to a provider that is new to ECHO will begin with ACH/EFT as the first payment choice and then drop to the other options if the provider either cannot accept this option or has an existing arrangement with another payment option such as V-Pay or Optum. A paper draft (check) is also an available option.
For more information or further clarification with regard to this payment process, please contact the Trustmark/Starmark customer service number located on the back of the member’s ID card.
