For Healthcare Providers:

Questions About Specific Claims

For claims that we have repriced, we encourage providers to use our online Claim Tracking System (CTS) to determine when we received claims, whether they were repriced, pended or rejected and when. If you already have a web account, you may log in now. If not, register for a web account.

Regarding delegated payers' claims, or non-delegated payers' claims that we have already repriced and forwarded to payers for adjudication, contact payers .

A face sheet summarizing billed charges and how discounts were applied accompanies each claim. Copies of face sheets are also available in CTS.

View Sample Face Sheets: