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Great-West Website Has New Look, Upgraded Features

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Great-West Healthcare's new CIGNA-branded secure provider portal offers many services and improvements of interest to providers:

  • Plans and service updates
  • Eligibility and benefits inquiry
  • Claims inquiry, with service line details and payment information with claim remarks
  • Precertification requirements and the ability to request precertification electronically
  • Clinical and payment guidelines
  • Dispute resolutions
  • Reference guides

Based on provider feedback, the site's Eligibility & Benefits Inquiry and Claim Inquiry tools have undergone changes that improved their functionality and made them easier to use.

Click here to register for an account.