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Starting Monday, February 20, 2017, the Midlands Choice customer service call center will be closed for a half an hour each day during the lunch hour. Our new service hours will be 8:00 am to 4:30 pm with a break from 12:00 pm to 12:30 pm.

Did you know that if you are a registered user of Midlands Choice online secured tools, you can access information such as claim status and group and payer information at any time at  If you are not a registered user, please consider registering for a web account today.