- Always carry your current ID card. As shown on the sample card at right, your card is an important reference for important telephone numbers and information about your healthcare coverage.
- Carefully read the information provided by your insurance company or plan administrator to become familiar with services it covers and pre-certification requirements.
- It is your responsibility to verify that services provided or recommended by a network provider are covered by your healthcare plan. For example, a provider who performs services such as anesthesiology, radiology, pathology or emergency room care may not be in-network, even if you are treated at a network facility.
- You will receive an Explanation of Benefits (EOB) showing Midlands Choice discounts applied to your claim and amounts that are your responsibility to pay. Providers may not bill you for the difference between billed and discounted charges.
Read About Us to learn more about the Midlands Choice network.