It is important that the patient’s group number and the name of the payer (not Midlands Choice) be included on each claim submitted. Doing so will assure that the claim will be repriced accurately and successfully forwarded to the correct payer for processing. The group number and payer name can be located on the patient’s identification card. Claims that do not contain this information will be sent back to the provider.
Additional information about the correct placement of this information can be found on the For Healthcare Providers section of MidlandsChoice.com under Claims/First Pass Success
. Please contact the Midlands Choice customer service department at 402-390-8233, Monday through Friday, 8:00 a.m. to 4:30 p.m. central time with any questions.