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For Healthcare Providers:
News Archives
Cigna’s New Interactive Voice Response System
7/17/2012
Cigna is upgrading their interactive voice response (IVR) automated telephone system. The new
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New Search Options and Cost Estimator on myCigna.com
7/17/2012
The health care professional directory on myCigna.com now contains capabilities for patients to
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EOP Upgrade for GWH-Cigna
7/17/2012
Cigna has made changes to the appearance of the Explanation of Payment (EOP) for GWH-Cigna patients’
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NDC Requirement on Cigna Specialty Medication Claims
7/17/2012
Beginning September 1, 2012, in addition to the Healthcare Common Procedure Coding System (HCPCS)
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Cigna to Require Precertification for Radiation Therapy
7/17/2012
Beginning August 1, 2012, Cigna will require precertification for codes listed on the Radiation
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Aetna to Require Precertification for Outpatient Infusion
6/27/2012
Beginning July 1, 2012, Aetna will require precertification for outpatient infusion of Enzyme
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Aetna Clinical Payment, Coding and Policy Changes
6/27/2012
Procedure Effective Date Change
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Aetna to Require Accreditation for In-Office Surgical Pathology
6/15/2012
Effective January 1, 2013, Aetna will require practices offering in-office surgical pathology
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Omaha Tribe of Nebraska
6/14/2012
Coverage for the group Omaha Tribe of Nebraska has moved from The Benefit Group to HealthSmart
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Change in GWH-Cigna Claims Submission
5/31/2012
Effective July 1, 2012, all Great-West Healthcare-Cigna (GWH-Cigna) claims with dates of service of
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